Bank Place Medical Centre

Interpreter Services

The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Immigration and Border Protection for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

Telephone: 131 450

Translated Health Information

The following websites provide translated material for use by health practitioners and organisations who work with culturally and linguistically diverse communities. It includes a wealth of information about health, including some audio and video files and links. Search by topic or language.

Health Translations Victoria
Find translated health information in a variety of ways. Search by topics or languages.

Multicultural Health Communication NSW Health
Multilingual publications about health, including some audio and video files and links. Search by topic or language.

Health Navigator New Zealand
Some fact sheets about specific topics with pictorial focus (Eg: Iron, calcium, Vitamin D, diabetes)

NPS Medicine Wise
Translated health information about medicines.

The following links are a list of translated online health resources. Although care has been taken to select resources from reliable government departments, peak health bodies, hospitals, community health centres and welfare agencies, Bank Place Medical Centre takes no responsibility for translation quality.

Arthritis – Arthritis and Osteoporosis Victoria has information sheets about Arthritis & Other Musculoskeletal Conditions, medicines, exercise and dealing with pain in Arabic, Croatian, Serbian, Spanish, Turkish and Vietnamese

Autism – Positive Partnerships have developed a range of resources that have been translated into 6 languages to assist with conversations and shared planning to support a child with diverse learning needs and their family. Arabic, Greek, Simplified Chinese, Thai, Turkish, Vietnamese 

Breastfeeding information – in different languages 

Calcium – An easy to read Calcium factsheet translated to Amharic, Arabic, BurmeseDari, Karen, Persian/FarsiSomali, Tamil by Auckland District Health Board


Child Health (including feeding at various ages) – in limited translated languages 

Contraception Choices – Family Planning Qld have translated the Contraceptive choices brochure into Amharic, Arabic, Dinka, Somali and Tigrinya.

Dental Health Services – Victoria have produced oral health advice and guides in Arabic, Chinese, Dari, English, Greek, Italian, Macedonian, Persian, Somali, Spanish, Turkishand Vietnamese

Diabetes  – Diabetes Australia have resources in English, Arabic, Chinese (Simplified), Chinese (Traditional), Croatian, Greek, Italian, Korean, Spanish, Turkish, Urdu, Vietnamese

Disability and Disability Insurance Scheme 

Domestic Violence – Immigrant Women’s Support Service (Qld) have information in Bosnian, Chinese, Dari, English, Farsi, French, Hindi, Japanese, Juba Arabic, Russian,Tagalog, Thai, Turkish and Vietnamese

Drugs and their effects – Australian Drug Foundation have produced brochures about depressants, stimulants and hallucinogens in Albanian, Amaharic, Arabic, Chinese, Dari, Farsi, Somali, Tigrinya, Vietnamese

Health Assessment 

Hepatitis B – HepBHelp have fact sheets about Hepatitis B Fact Sheets including for newly diagnosed in  English Chinese, Vietnamese, Korean, Arabic, Khmer, Dari, Thai, Burmese, Indonesian, Turkish, Italian, Greek

Hepatitis Queensland – Brochures translated into Arabic, Bosnian, Burmese, Chinese, Croatian, Dari, French, Greek, Indonesian, Italian, Japanese, Khmer, Korean, Macedonian, Portuguese, Spanish, Swahili, Thai, Turkish, and Vietnamese

Immunisation – Department of Health, Victoria have developed fact sheets about various immunisations, including vaccine side effects. Translated into multiple languages

Influenza – Immunisation Australia have developed an Influenza Fact Sheet for Consumers in Arabic, Chinese (Simplified), Chinese (Traditional), Filipino, Greek, Hindi, Indonesian, Italian, Korean, Sinhalese, Spanish, Thai and Vietnamese. ‘Measles, Mumps, Rubella, Varicella Information for parents’ available in multiple languages.

Incontinence information – Continence Foundation of Australia provide factsheets and video in multiple languages on pelvic floor exercises for men and women, bladder leakage, childhood bedwetting, constipation and bowel control, prostate and bladder problems, and more to help you learn about healthy bladder and bowel habits.

Iron Deficiency – Easy to read factsheet developed by the Refugee Health Collaborative at Auckland District Health Board in English, Amharic, Arabic, Burmese, Dari, Somali, Tamil, Karen and Persian Farsi

Parenting – Includes: safe bathing, nappy changing, wrapping a newborn, bottle and formula preparation and small amount of information about cerebral palsy, down syndrome, hearing impairment, vision impairment and Fragile X Syndrome

Mental Health

Multicultural Mental Health Australia have translated information about mental health conditions into multiple languages.

Transcultural Mental Health Centre (NSW) have brochures about A good night’s sleepProblem solving and setting goalsPromoting wellbeingStress and stress management available in various languages

SANE Australia have translated 10 factsheets into Arabic, Chinese (traditional), Chinese (Simplified, Greek, Italian, Spanish, Turkish and Vietnamese.


Queensland Health Community Nutrition Unit have provided translated pictorial resources about providing health drinks for your children, preparing health lunches for your children and a resource on having safe kitchens and safe food in Australia. In English, Amharic, Arabic, Dari, Farsi, French, Karen, Somali, Kurdish – Kurmanii, Kurdish – Sorani, Swahili, Tigrinya. It is also available in MP3 Audio version for Dinka and Kirundi.

The Department of Health have ‘Get Up and Grow’ resources to provide families with practical information and advice to support healthy eating and physical activity in young children. Translated into Traditional ChineseVietnameseFilipinoKoreanIndonesianMalaysianArabicTurkish and Spanish

Pap Screen Victoria publishes resources in a variety of languages about Pap tests HPV and cervical cancer.

Renal Resource Centre – Kidney Failure Treatment options brochures in Arabic, Chinese, Greek, Italian and Vietnamese

Quit Smoking – Quit line – Resources in multiple languages

Safe sleeping – SIDS and Kids – Safe Sleeping tip sheets in multiple languages

Vitamin D Deficiency – Easy to read fact sheet in EnglishAmharicArabicBurmeseDariSomaliTamilPersian FarsiKaren and Nepali developed by Refugee Health Network by Auckland District Health Board

Women’s Health – Royal Women’s Hospital Melbourne, relevant women’s health topics translated in up to 16 community languages

Other Translated information available

The Australian Government Department of Social Services has developed a family safety pack with information on Australia’s laws regarding domestic and family violence, sexual assault and forced marriage.